Quality Assurance
We, at ‘Ecostain Rainbow’, are committed to providing customers with service of the
highest possible quality. In order to achieve this, we are continually improving processes, products and
services, meeting and exceeding customer satisfaction at all times.
Our Commitment-
- Fully identify and conform to the needs of our customers, improving customer satisfaction.
- Monitor and review our service provision and processes, identifying potential errors and implementing
the necessary actions to eliminate them.
- Provide extensive staff training, promoting a ‘do it right first time’ attitude towards
quality.
- Achieving and maintaining a standard of excellence in the operation of our business.
- Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout
the organization.
- Continually monitoring and reviewing our Quality Policy to ensure that it remains relevant and
effective to the changing needs of our customers.
- Continuous appraisal of our business to ensure that the quality of service we provide fully and
consistently meets our customers’ expectations and all current and impending legislative
requirements.
